fb67 Frequently Asked Questions

Creating an fb67 account takes less than two minutes. Visit the official fb67 platform, click the registration button, and fill in your mobile number, a secure password, and your date of birth to confirm you are 21 or older. You will receive an OTP on your registered number to verify the account. Once verified, your account is active and ready to deposit.

fb67 requires a government-issued photo ID for KYC — a National Identity Card (NID), passport, or driving licence are all accepted. You will also need to provide a selfie holding the document and proof of your registered payment method (such as the bKash or Nagad account linked to your fb67 account). Most KYC reviews are completed within 24 hours. Completing KYC removes withdrawal limits and unlocks higher deposit tiers.

On the fb67 login page, tap 'Forgot Password' and enter the mobile number linked to your account. You will receive an OTP via SMS. Enter the OTP, then set a new strong password. If you no longer have access to the registered mobile number, contact fb67 live chat support — the team will verify your identity and assist with account recovery.

No. fb67 strictly allows only one account per player. Duplicate accounts are detected automatically and may result in the closure of all associated accounts along with the forfeiture of any pending balances or bonuses. If you accidentally created a duplicate, contact support immediately to merge or close the extra account before action is taken.

To permanently close your fb67 account, contact the live chat support team and submit a closure request. Before closing, withdraw any remaining balance. If you are closing because gambling has become a problem, fb67 recommends requesting self-exclusion instead, which prevents you from re-opening an account later. All closure requests are processed within 48 hours.

To deposit via bKash on fb67, log in, go to the Deposit section, select bKash, enter your bKash mobile number and the amount you wish to deposit, then confirm the transaction using your bKash PIN. Deposits are credited to your fb67 account within a few minutes. The minimum deposit via bKash is ৳200 and there are no fb67 platform fees on deposits.

Nagad deposits on fb67 are typically credited within 1 to 5 minutes of a successful transaction. During peak hours — especially on BPL match days or IPL evenings — there may occasionally be a delay of up to 15 minutes due to network load. If your deposit has not appeared after 30 minutes, contact fb67 live chat with your Nagad transaction ID for fast resolution.

The minimum withdrawal amount on fb67 is ৳500. Withdrawals are processed to the same bKash, Nagad, Rocket, or Upay account used for your last deposit. Most withdrawals are completed within 1 to 6 hours; during non-peak hours they are often faster. There are no fb67 platform fees on withdrawals, though your mobile banking provider may apply standard transaction charges.

fb67 does not charge any platform fees on deposits or withdrawals. The full amount you deposit is credited to your gaming account and the full amount you withdraw is sent to your mobile wallet. The only charges you might see are those levied by your own payment provider — for example, bKash or Nagad may charge a small cashout fee on their end, which is outside fb67's control.

Yes, fb67 supports both Rocket (Dutch-Bangla Bank Mobile Banking) and Upay as deposit and withdrawal methods. The process is the same as bKash — navigate to the Deposit section, select Rocket or Upay, enter your wallet number and amount, and confirm with your PIN. Processing times and minimum amounts are the same as other mobile wallet methods on fb67.

Most fb67 withdrawals complete within 6 hours, but delays can occur if your account KYC verification is incomplete, if the withdrawal amount exceeds your current verified limit, or if there is a bank or mobile network issue on the payment provider's side. Check your account verification status first. If everything is verified and the withdrawal is still pending after 8 hours, contact fb67 live chat with your withdrawal reference number for an immediate update.

fb67 covers a wide range of cricket betting markets including match winner, top batsman, top bowler, total runs, over/under runs per over, fall of first wicket, and live in-play betting as the match unfolds. Tournaments covered include BPL (Bangladesh Premier League), IPL, ICC T20 World Cup, Asia Cup, and all Bangladesh Tigers international fixtures. Live markets update ball-by-ball, giving you the chance to bet in real time on every delivery.

Yes, fb67 is fully optimised for mobile play and works seamlessly on any Android or iOS smartphone — no app download required. The mobile site loads quickly even on 4G and standard broadband connections common in Dhaka, Chittagong, and other cities across Bangladesh. All games including slots, live casino tables, and cricket betting markets are accessible directly from your mobile browser.

All slot games and casino games on fb67 use certified Random Number Generator (RNG) technology, meaning every spin, card deal, and dice roll is completely random and independent of previous outcomes. The live casino games are streamed from certified studios by providers such as Evolution Gaming and Pragmatic Play, whose tables are subject to regular independent auditing. fb67 is committed to fair play for all Bangladesh players.

RTP (Return to Player) varies by game on fb67. Most slot games from top providers like Pragmatic Play and NetEnt carry an RTP of between 94% and 97%. The RTP percentage for each game is available in the game's information panel — tap the info or help icon inside the game to view it. A higher RTP means the game returns more to players over a large number of spins on average, though it does not guarantee short-term winnings.

Yes, fb67 live casino is accessible from anywhere in Bangladesh including Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, and Barisal. The live tables — including Roulette, Baccarat, Blackjack, and Dragon Tiger — stream in HD directly to your phone or browser. A stable internet connection (4G or Wi-Fi) gives the best experience, though the platform is optimised to work on lower bandwidth connections too.

fb67 offers a welcome bonus to all new players who register and make their first deposit. The bonus is credited automatically to your account after your qualifying deposit clears. Full terms including the minimum deposit amount, eligible games, and wagering requirement are displayed on the promotions page of the fb67 platform. Always read the bonus terms before depositing to ensure the offer suits your playing style.

The wagering requirement on fb67 bonuses specifies how many times you must bet the bonus amount before you can withdraw the associated winnings. For example, a 20x wagering requirement on a ৳1,000 bonus means you need to place ৳20,000 in total bets before withdrawing bonus-derived winnings. The exact rollover for each offer is always listed on the promotions page. fb67 does not hide wagering requirements — they are displayed upfront.

Yes, fb67 bonuses have an expiry date. The validity period — typically 7 to 30 days depending on the promotion — is stated in the bonus terms at the time the offer is claimed. If the wagering requirement is not met within the validity window, the bonus and any associated winnings are forfeited automatically. Check the promotions page or contact live chat to confirm the remaining validity of any active bonus on your account.

Bonus funds on fb67 cannot be withdrawn directly — they must first be converted to real-money winnings by completing the wagering requirement. Once the rollover is satisfied, any winnings derived from the bonus become real funds that can be withdrawn normally via bKash, Nagad, Rocket, or Upay. Your real money balance and bonus balance are shown separately in your account dashboard so you always know which funds are available for immediate withdrawal.

Yes, fb67 rewards loyal players through an ongoing promotions and loyalty programme. Regular players receive reload bonuses, cashback offers, and exclusive promotions tied to major cricket tournaments like BPL and IPL. High-volume players may be invited to a VIP tier with dedicated account management, faster withdrawals, and tailored bonus offers. Contact fb67 live chat to find out your current status and what promotions are available to you.

fb67 is a safe and reliable gaming platform that uses SSL encryption to protect all data transmitted between your device and the platform. Your personal information and payment details are stored securely and never shared with third parties without your consent. fb67 operates with transparent terms, fair-play certified games, and a dedicated 24/7 support team — giving Bangladesh players a trustworthy environment to enjoy online gaming.

The minimum age to register and play on fb67 is 21 years old. This is strictly enforced — all players must confirm their age during registration and fb67 conducts age verification checks as part of the KYC process. Any account found to belong to a player under 21 will be closed immediately and any winnings will be voided. fb67 is committed to keeping underage individuals away from online gambling.

To set a deposit limit on fb67, go to your account settings and select the Responsible Gaming section. Choose daily, weekly, or monthly limit and enter your desired cap. Limits take effect immediately. Any reduction in your limit is applied at once, while any request to increase a limit is subject to a 24-hour cooling-off period to prevent impulsive decisions. You can also contact fb67 live chat support to set limits on your behalf.

Yes. fb67 offers self-exclusion for 3 months, 6 months, 1 year, or permanently. During self-exclusion your account is fully suspended — you cannot log in, deposit, or place bets. To activate self-exclusion, contact fb67 live chat support at any time. The team processes all self-exclusion requests immediately, with no waiting period. If you are struggling with problem gambling, fb67 strongly encourages you to use this tool without delay.

fb67 support is available 24 hours a day, 7 days a week via live chat on the official platform. Live chat is the fastest way to get help — most queries are resolved within minutes. For written enquiries you can also email the support team at [email protected]. When contacting support, have your account username and a brief description of the issue ready to speed up the process.